PSE Resource Conservation Manager Program 2015-2016 Report

Abstract:

Puget Sound Energy’s (PSE) Resource Conservation Manager (RCM) program seeks energy savings from operations and maintenance (O&M) and behavior-based (BB) measures in commercial buildings. The RCM program provides financial incentives, technical trainings, and other assistance to participating customers. Cadmus evaluated the electricity and natural gas savings from the program in 2015 and 2016 and conducted interviews with 16 RCMs. We estimated incremental annual RCM savings from O&M and BB measures assuming a three-year measure life for the program. Cadmus verified 107% of PSE’s reported electricity savings and 92% of its natural gas savings in 2015 and 2016. Cadmus also found that RCM participants saved an average of 1.5% of electricity consumption and 1.2% of gas consumption from O&M and BB measures and 1.2% of electricity consumption and 0.8% of gas consumption from capital projects. In general, participants reported high levels of satisfaction with the program but also identified some opportunities for improving program delivery. The findings show that utilities can engage commercial utility customers in managing energy consumption through implementation of O&M and BB measures.